1. Scope of Deletion Requests

Users may request deletion of:

• Personal account data (subject to legal retention obligations)
• Uploaded media & AI-generated content (where applicable)
• Other service-related data, where permissible by law

2. Deletion Request Procedure

• Requests must be submitted to legal@rkiveai.com
• Users must verify their identity before a request is processed

3. Processing Time & Retention Exceptions

• Requests are typically processed within 30-90 days, depending on operational and legal constraints
• Billing, fraud prevention, and compliance records are retained as per regulatory requirements
• Anonymized or aggregated data used for internal analytics is not subject to deletion

4. Consequences of Data Deletion

• Account deletion is irreversible, and users must create a new account to regain access
• Certain platform features may not be available if data deletion impacts service functionality