Comms
Track sentiment, measure reach.
Monitor communication effectiveness with real-time sentiment analysis, engagement metrics, and outreach performance. Understand who is warm, who is cold, and where your efforts are landing.
SENTIMENT SCORE
TOP CONTACTS
TRENDS
Sentiment scoring
Track overall sentiment trends across all conversations. See warmth levels — cold, neutral, warm, hot — and understand how relationships evolve over time.
Contact ranking
See your top contacts ranked by engagement warmth. Identify who is most responsive and where to invest more attention.
Response time metrics
Measure average response times per contact and per channel. Spot bottlenecks and improve your communication cadence.
Platform breakdown
Visualize sentiment and engagement by platform. Know which channels drive the best conversations and where to focus.
Campaign performance
Track outreach campaigns with detailed metrics — touches, replies, new contacts, and conversion trends over time.
Activity trends
Monitor daily inbound vs. outbound communication patterns. Spot trends, measure effort, and optimize your outreach timing.